Privacy Policy

Effective date: September 30, 2026

1. Who we are

This Privacy Policy explains how North Central Garage Door, Inc. (“NCGDI,” “we,” “us,” or “our”), 330 Country Manor Lane, Linden, PA 17744, handles personal information collected through this website. Our phone number is 570-326-3900 and our email is info@ncgdi.com.

2. Information we collect

Information you give us. When you use our quote or contact forms, we collect the details you enter, such as your name, phone number, email address, street address, the type of service you need, and the message you write. Please do not include sensitive information, such as payment card or government ID numbers, in a form.

Information collected automatically. Like most websites, our server and the tools it uses may log technical information such as your IP address, browser type, device, pages visited and the date and time of your visit. This helps us keep the website secure and working properly.

Cookies. This website may use cookies or similar technologies that are necessary for it to function, such as those supporting forms and site security. You can control cookies in your browser settings; some features may not work if you block them.

3. How we use information

We use the information we collect to:

• respond to your questions and requests and provide quotes and service;
• schedule, perform and follow up on installations, repairs and maintenance;
• send invoices and process payments you make to us;
• operate, secure and improve the website; and
• comply with legal obligations and protect our rights.

We do not sell your personal information, and we do not use it for third-party advertising.

4. How we share information

We share personal information only as needed to run our business, for example with:

• Service providers who help us operate the website, send and store email, host our systems or process payments, under obligations to protect the information;
• Manufacturers and suppliers when needed to fulfill an order or warranty claim you have requested; and
• Authorities or other parties when required by law, or to protect the rights, property or safety of our customers, our business or others.

If our business is sold or reorganized, customer information may be transferred as part of that transaction.

5. Third-party services

This website may embed or link to third-party services, including Google Maps. When you load or interact with those services, the provider may collect information such as your IP address and browser details under its own privacy policy. We encourage you to review those policies.

6. Data retention and security

We keep personal information for as long as needed to respond to you, provide service and support warranties, meet accounting and legal requirements, and resolve disputes, and then delete or anonymize it. We use reasonable administrative and technical safeguards to protect your information, but no website or transmission method is completely secure, and we cannot guarantee absolute security.

7. Your choices and rights

You can ask us to tell you what personal information we hold about you, correct it, or delete it, subject to legal and business record-keeping needs. To make a request, contact us using the details below. You may also ask us to stop contacting you by phone or email about marketing; we will still contact you about service you have requested.

8. Children’s privacy

This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.

9. Changes to this policy

We may update this Privacy Policy from time to time. The effective date above shows when it was last changed. We encourage you to review it periodically.

10. Contact us

For questions or requests about this Privacy Policy, contact North Central Garage Door, Inc., 330 Country Manor Lane, Linden, PA 17744, phone 570-326-3900, email info@ncgdi.com.